Frequent questions

Questions frequent
We want to make what seemed very difficult easy. For us, the most important thing is the safety and good care of our elders and surely for you too. We want you to not be left with doubts.

About Your Angel

  • Why Your Angel?

    Tu Ángel is a company of trusted professional caregivers, created to guarantee the best elderly care service in Spain.

  • What can Your Angel do for you?

    Your Angel is the perfect intermediary to help families find the ideal caregiver to care for their loved ones.

  • What is special about Your Angel caregivers?

    Tu Ángel's caregivers are selected with great rigor. All Tu Ángel collaborators undergo a strict selection process.

  • How does Your Angel find the ideal caregiver for each elderly person?

    In order to find the ideal caregiver, we take into account several aspects of true importance to guarantee an efficient, professional and quality service:

  • How long does it take for Your Angel to start care?

    Your Angel says that this process has an average duration of between 24 and 48 hours.

  • Who is in charge of the procedures and labor procedures?

    The Tu Ángel Team will take care of managing everything so that families gain peace of mind. We facilitate the legal hiring of caregivers for the elderly and help families with the paperwork.

  • What is the Your Angel Seal? And the Your Angel Guarantee?

    At Tu Ángel we put our seal on everything we do. We focus our daily efforts on being able to offer families the best care services for their loved ones.

How to get to work with Your Angel?

  • Where do I submit the CV?

    You can send your resume using the form on the specific page of our website. You can also send it by postal mail to the address of our offices.

  • If I do not have Spanish nationality, can I work with Tu Ángel?

    To work with Tu Ángel, one of the essential and strictly necessary requirements is to have the necessary documentation and a work permit in Spain.

Necessary documentation

  • What documentation do I need to work with Tu Ángel?

    To work with us, you have to present your DNI (for Spaniards), NIE (for foreigners from the EU) or residence permit (for foreigners outside the EU)

  • How do I provide my documentation?

    The documentation is delivered through the email tuangel@tu-angel.es with “Documentation your name and surname your province” in the subject of the message.

  • Examples of valid documentation

    We need a photo of the front of the DNI or NIE and another photo of the back, that is, both sides of the DNI or NIE.

Other questions

  • As an employer, am I assigned a mutual benefit?

    Yes. When obtaining a contribution account as a household employer, Tu Ángel assigns a MUTUA that covers common contingencies and illnesses, occupational diseases and work accidents.

  • Who must contribute the residence and work fees, the employer or the caregiver?

    It depends on the rate. Residence and work fees will be accrued at the time the application is accepted for processing, and must be paid within 10 business days. They are the following:

  • Why Your Angel and not caregivers without a company?

    Currently, there are many caregivers who falsify the data, experience and training that appears on their CVs, in order to access job offers and take advantage of different family situations.

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